We want your Hello Bloom experience to feel easy, warm and completely worry-free. If you have a question that isn't answered here, just email us at hello@hellobloom.shop — we're real people and we actually respond.

About our tees

What are Hello Bloom tees made from?
Every Hello Bloom tee is printed on the Gildan Softstyle 64000 — 100% ring-spun cotton, lightweight at 4.5oz and genuinely soft against your skin. We chose this fabric deliberately because babies spend all day pressed against their mama and the material she wears matters just as much as what the baby is dressed in. Our tees are Oeko-Tex certified, meaning they've been independently tested and verified free from harmful substances. The label tears away completely — nothing scratchy against your skin or your baby's.

Are the colours true to what I see on screen?
We do our best to represent our tees accurately but screen colours can vary slightly depending on your device. If you're unsure about a colour, feel free to email us at hello@hellobloom.shop and we'll help you choose.

Will the design fade or crack after washing?
Our tees are printed using high quality direct-to-garment printing which is designed to last. To keep your design looking its best, wash inside out on cold, gentle cycle, and tumble dry on low heat. Following these care instructions will keep your tee looking sharp for a long time.

Do you use organic cotton?
Our tees are made from ethically grown US cotton as part of the US Cotton Trust Protocol, and are Oeko-Tex certified for safety. While they are not labelled as organic, the Oeko-Tex certification guarantees they are free from harmful substances — which is the most important thing for a mama wearing her tee close to her baby.

Are the tees true to size?
Yes — our tees have a relaxed unisex fit and run true to size. If you're expecting we recommend sizing up one for extra comfort as your bump grows. If you're between sizes, go up. Check our size guide on each product page for full measurements. Still unsure? Email us and we'll help.

Are Hello Bloom tees suitable to wear during pregnancy?
Absolutely — they're designed with exactly that in mind. The relaxed unisex fit and soft ring-spun cotton move comfortably with your changing body. We recommend sizing up one from your usual size during pregnancy for the most comfortable fit as your bump grows. Many of our mamas wear their Hello Bloom tees throughout their entire pregnancy and well into the newborn stage.

Are the tees suitable for breastfeeding?
Our tees are not specifically designed as breastfeeding tops but many of our new mamas wear them for casual everyday use and find the relaxed fit comfortable during the nursing stage. If breastfeeding accessibility is important to you, we'd suggest sizing up for extra ease.

Ordering

How do I place an order?
Simply browse our collections, choose your design, select your colour and size, and click Add to Cart. When you're ready, proceed to checkout and complete your order. You'll receive an order confirmation email straight away.

Can I change or cancel my order after placing it?
Because every Hello Bloom tee is made to order and goes into production quickly, we can only make changes or cancellations within 24 hours of the order being placed. Please email hello@hellobloom.shop as soon as possible if you need to make a change and we'll do our best to help.

What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard and American Express, as well as PayPal and any other payment methods shown at checkout.

Is my payment information secure?
Absolutely. Hello Bloom uses Shopify's secure checkout which is SSL encrypted and fully PCI compliant. We never store your payment details.

Can I use a discount code?
Yes — enter your discount code at checkout in the discount code field. Only one discount code can be applied per order. If you're having trouble with a code, email us and we'll sort it out.

I'm buying this as a gift — will there be any pricing information included in the package?
No — we never include pricing information in our packages, so your gift will arrive beautifully without any pricing details.

Can I order multiple designs in the same order?
Absolutely — and we'd encourage it. Free shipping applies to orders over $75, so ordering more than one design is a great way to qualify for free shipping while treating yourself or gifting multiple mamas at once.

Do you offer gift wrapping or gift messages?
Not currently — but this is something we're thinking about for the future.

Shipping

Where do you ship to?
We currently ship within the United States only.

How long will my order take to arrive?
Every Hello Bloom tee is made to order just for you. Here's what to expect:

Processing time: 2 to 5 business days to print and prepare your order.
Delivery time: 2 to 7 business days once shipped.
Total estimated time from order to delivery: 4 to 12 business days.

During busy periods such as the holiday season, processing and delivery times may be slightly longer than usual. We recommend ordering early to ensure your tee arrives in time. If you have any concerns about your order timeline, email us and we'll give you an honest update.

Do you offer free shipping?
Yes — free shipping on all orders over $75. Orders under $75 have a flat shipping rate calculated at checkout.

Will I receive tracking information?
Yes — you'll receive a shipping confirmation email with your tracking details as soon as your order has been dispatched. You can use this to follow your tee all the way to your door.

My tracking hasn't updated in a few days — is something wrong?
Tracking updates can sometimes be slow, especially during busy periods. If your tracking hasn't updated in more than 5 business days, please email us at hello@hellobloom.shop and we'll investigate straight away.

My order says delivered but I haven't received it — what do I do?
First check with neighbours and your local post office as parcels are sometimes left nearby or held for collection. If you still can't locate it, email us immediately and we'll work to resolve it for you personally.

What happens if I'm not home when my order is delivered?
Delivery procedures vary by carrier. Most carriers will leave the package at your door, in a safe location, or with a neighbour. If the carrier is unable to deliver they will typically leave a notification with instructions for collection or redelivery. Your tracking link will have the most up to date information about your delivery status.

Do you ship to PO boxes or military addresses (APO/FPO)?
Yes — we ship to PO boxes and APO/FPO military addresses within the United States. Please make sure your address is entered accurately at checkout to avoid any delays.

Returns and care

What is your returns policy?
We want every Hello Bloom mama to love her tee completely. If something isn't right with your order, just reach out to us directly at hello@hellobloom.shop with your order number and tell us what happened. We'll take care of you personally — no complicated processes, no automated responses. Just a real person who genuinely wants to make it right. We'll always find a solution together.

My tee arrived damaged or with a printing error — what do I do?
Please email us at hello@hellobloom.shop with your order number and a photo of the issue as soon as possible. We will send you a replacement immediately, no questions asked. This is completely on us.

The size isn't right — can I get help?
Please reach out to us at hello@hellobloom.shop with your order number and tell us what happened. We'll take care of you personally and find the best solution together.

How do I care for my Hello Bloom tee?
Machine wash cold with similar colours, gentle cycle, inside out. Tumble dry on low heat or hang dry for extra care. Iron inside out on low heat if needed. No bleach and no dry cleaning. Washing inside out on cold preserves your design for longer.

About Hello Bloom

Who is behind Hello Bloom?
Hello Bloom was created by Isabel — known as Izzy to her family and friends. You can read the full story on our About Us page. Every design is made with real mamas in mind, at real moments that deserve to be celebrated.

Why Hello Bloom and not a bigger brand?
Because Hello Bloom was made specifically for you. Not for every woman, not for every occasion — for mamas-to-be and new mamas in the most transformative season of their lives. Every fabric decision, every design, every word on this website was made with you in mind. That's something a bigger brand simply can't offer.

Do you restock sold out designs?
Because every Hello Bloom tee is made to order there are no stock limitations — if a design is available in our store it can be ordered in any size at any time. We will occasionally retire designs and introduce new ones, so if you love something you see, we'd always recommend grabbing it rather than waiting.

Will you be adding new designs?
Yes — regularly. We add new designs inspired by real mama moments throughout the year. The best way to stay up to date is to join our email community — you'll be the first to know about new arrivals, seasonal designs and exclusive offers. Sign up at the bottom of any page on our website.

I saw a design I loved but it's no longer available — can you bring it back?
Email us at hello@hellobloom.shop and let us know which design you're looking for. We keep track of these requests and popular retired designs sometimes make a comeback. We can't promise anything but we love hearing what our mamas want to see more of.

I have a question that isn't answered here — how do I get in touch?
Email us any time at hello@hellobloom.shop. We're real people, we read every email personally, and we respond. We're here for you.